THIS YEAR’S NOTABLE ACHIEVEMENTS98% of children remained with their families in our Intensive Family Preservation program The Tweed Youth Homelessness Matters campaign delivered significantly more stable supported accommodation for homeless young people Expanded our Male Victims of Domestic and Family Violence Support program to the New England region Implemented the first iteration of our Reconciliation Action Plan Established our new partnership with disability services provider DAISI Significantly increased our capacity and the number of people participating in our Volunteer program Established a partnership with Surf Dive & Ski to provide work experience and mentoring for young people in our Connecting Home program Continued our backbone support of the ‘It Takes a Town’ collective impact project Competed a significant upgrade of our IT fleet, financial and information and communication systems Co-designed our Cultural Elements framework, highlighting the importance of organisational culture in contributing to quality outcomes Began work on our new integrated data management system CORIS 2.0 Strengthened and improved our governance and financial systems LOOKING FORWARDIn the coming year we’ll: Begin development of our new strategic plan 2020-2024 Establish and implement our Competency Based Framework Continue to develop and strengthen our Intensive Family Preservation and Restoration program Achieve accreditation with the National Disability and Out of Home Care standards Establish a new community hub in Ballina Establish a new outlet in the Northern Byron Shire in partnership with the Ocean Shores Community Centre Establish a Fundraising Committee reporting to the TFC board Release Client Relationship Management software CORIS 2.0 internally and as a social enterprise |