Job Vacancy – Manager Youth and Family

Manager Youth and Family Services






SCHADS Level 6


6 Months

35 hours per week

Tweed Heads

We have an exciting opportunity for a suitably qualified and experienced person to join The Family Centre in the position of Manager Youth and Family Services.

About the Role

The Manager Youth and Family Services is responsible for the operational and strategic leadership, management and development of the Youth and Family team and programs at The Family Centre.

If you are looking for a meaningful and rewarding career, we want to hear from you. To make an application please submit your resume and a cover letter addressing the selection criteria.

About You

To be successful in this position you will require:

  • Tertiary qualifications in Social Work or a related field
  • Strong leadership and management skills and knowledge within a complex service delivery environment; and the ability to build a strong, high functioning team, in alignment with organisational values and goals
  • Significant experience in the leadership and development of programs and services in a complex environment
  • Proven experience using a case management and co-ordination approach when working with young people and their families
  • Experience co-designing, developing and evaluating programs and services with participants and communities
  • Strong negotiation and influencing skills
  • The ability to engage, collaborate and build strong, mutually beneficial relationships with a range stakeholders
  • Proven ability to take a solution-focused and strengths-based approach within a complex, ambiguous and evolving community services environment
  • Current driver’s license
  • A current (less than 12 months old) criminal record check and a working with children check


  • Tertiary qualifications in Management & Leadership would be highly regarded


  • 35 hour work week
  • Generous salary packaging options
  • Access to ongoing professional development
  • Flexible working options
  • Staff Wellbeing program
  • Additional leave hours and accrued annually

The Family Centre values diversity, lived experience and cultural knowledge. We respect the place first nation’s people hold in our community and encourage applications from Aboriginal and Torres Strait Islander peoples. Equally we encourage people with disability, and people from culturally diverse backgrounds to apply.

How to Apply

Please ensure your application includes your resume and a cover letter addressing the essential selection criteria separately as listed above.

Please note that we are only accepting applications submitted via the ‘apply now’ button. Please do not submit your application by email.


Click APPLY HERE to submit your application.

We will commence interviewing for this position from 4 March 2024. If this role is of interest to you, we encourage you to apply as soon as possible.

For more information about the position please contact Liz Hook at [email protected] or call 1800 211 154

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