Child & Family Services

Child & Family

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Child & Family Services

What are Child & Family Services?

Our Child and Family Services aim to strengthen family relationships, increase the safety and wellbeing of children and young people.

Who is it for?

To be eligible for our service you need to be a Tweed, Byron or Ballina Shire resident and a member of a family with a dependent child or young person aged 0-12 years. There is no cost for this service.

How do we support families?

Families are offered an initial assessment interview, where support workers assist family members to identify their strengths and needs in relation to presenting family issues.

We assist families to develop goals that indicate how they would like things to be in their family. Once goals are determined we negotiate a support plan with the family, outlining how we can assist them to achieve their goals.

The support plan guides and provides a focus for our work with families. This includes: enhancing parenting and relationship skills, providing information about services and helping you access those services.

When and Where?

Child & Family workers can meet with families and family members at our Centres in Tweed Heads, Tweed Heads South, Murwillumbah, Byron and Ballina, in your home or at other agreed locations.

What you are saying...

‘Deb has been wonderful. She had really good resources that I’ve been able to use with my grandchildren. She was non-judgmental of me which really helped as I find socialising sometimes difficult. It was a relief to know that she wasn’t judging me, she never made me feel judged. Everything she said to me was validating what I was going through and it keeps on encouraging me’ 

– Participant Child and Family Services

‘Karlee she was fantastic very helpful. She always had something helpful and useful to say and do to help me with my relationship with my daughter’ 

– Participant Child and Family Services

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